Shipping & Delivery
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Domestic shipping can take up to 5 business days.
International shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
Yes, we offer free shipping for all Australian orders over $100
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Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
Warranty & Refunds
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All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects for 2 years.
The guarantee covers any manufacturing, design or material defect.
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Due to the nature of our products we do not accept returns unless the item is deemed faulty.
Products
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We are so excited for you to own your first Ilo vibrator! Sex toys are such a fun way to dive into exploration of self-pleasure. We recommend reading our blogs for an informative way to find the vibrator to suit all of your pleasurable needs.
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The Ilo Duo is splash-proof for cleaning, but do not submerge this product for more then 15 seconds underwater. The rest of our collection is 100% waterproof. Get playful and take your toys into the shower or bath!
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We reuse our bottles as small flower vases and our jars to store homemade face scrubs. Our favourite homemade face scrubs are made by combining 1x tablespoon of brown sugar with 1x tablespoon of raw honey! If you do not wish to repurpose your bottle, please remove the label and recycle with the lid attached.
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The Melt Massage Candle has been specifically designed with the ingredients of shea butter, soy wax, coconut oil & olive oil. These ingredients have a low melting temperature therefore heating to a safe point to be poured directly onto the skin. Please make sure that the candle is blown out before usage.
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We are well known for our iconic Duo. As stated by Mamamia Australia "it mimics the feeling of oral sex and it blew my mind, 10/10!"
